Customer Satisfaction Tools
Any business that cares at all about the voice of the customer understands the importance of
customer follow-up. This MRAA Rewards Program Package, administered by Customer Service
Intelligence, Inc., offers you an outstanding opportunity to connect with your customers after they
have done business with you.
Get an intimate look at how your staff conducted business and
whether or not they met your customers' expectations. Use that insight to improve on your systems
and processes, and make your business stronger than ever!
Typically, the components of this MRAA Rewards Program offer would cost a dealer more than $1,800. But MRAA members can save more than $700 on the package, and the pricing includes
everything — annual online access to your reporting, 6 monthly reports, and 100 calls made to your
customers and discounted calls outside of the 100-call package. And in the second year of this program, your call volume goes up to 150 customers! That's a 40-percent savings and a value that non-members won't get.
You can download the CSI, Inc./MRAA Rewards Program Brochure here to learn more about the program, or you can download the enrollment form here to get started today.
Follow the Services link at www.tellcsi.com for more information on this customized program.