If you want to drive more sales in your business in 2013, you won’t want to miss the keynote presentation at the Marine Dealer Conference & Expo: "How the Best Get Better” from world-renowned speaker and author Robert Stevenson.
Stevenson will give you actionable tips you can use in your business right away to improve customer satisfaction, increase referrals and grow sales.
Tips for identifying customer service problem areas
Techniques to establish, implement and review dealership service standards
Alternate methods for boosting customer satisfaction
Best practices for building a service culture from within
This former All-American athlete has owned several companies, worked in positions from salesman to CEO and authored two motivational books.
Stevenson closes out the first full day of the MDCE at 5:30 p.m. Nov. 12, with his powerful message. Make sure YOU prepare for 2013 by attending this must-see event!
For more information about sessions and speakers, click here.