Bradford Marine Joins My-Villages Innovation Partners
Thursday, March 06, 2014
Posted by: Michael Geatz
Hobe Sound, Fla. – March 6, 2014 – My-Villages,
a leading provider of marine mobile technology, is proud to announce that Bradford
Marine, a premier name with shipyard and brokerage facilities in Fort
Lauderdale and the Bahamas, is the first brokerage in the nation to arm
customers with mobile technology designed to simplify boat ownership.
Bradford Marine will use The Boat
Village, a mobile platform that simplifies communication and collaboration, to
make it easier for owners to coordinate service
and maintain their vessels.
Bradford Marine will make The
Boat Village Premium service available to all of their customers, allowing them
to create a digital profile for the vessel and all of its
equipment, including a custom maintenance plan based on manufacturer
recommendations. Also, with The Boat Village, owners can receive reminders when
maintenance is due and coordinate service online.
A leader in yacht service since 1966,
Bradford Marine is already using My-Villages’ DockMaster suite of marine
software, and the addition of The Boat Village will enable the company to
enhance and simplify communication with customers.
"Bradford Marine has been an industry
leader for decades and we are thrilled they chose The Boat Village for their
customers,” said Kevin Hutchinson, founder and CEO of My-Villages. "From
advanced lift and dry-dock equipment to the way they have expanded their
business, this company is forward-looking, and their interest in The Boat
Village takes their desire to innovate customer service and engagement one more
Paul Engle, Bradford Marine’s
President, said, "This product allows boat owners and captains to use the
latest technology to maintain and care for their boats.”
The Boat Village Premium
Service, an application that works on any smartphone, tablet or computer, functions
like an electronic medical record and care coordination platform. The Boat
Village keeps an inventory of all onboard equipment, which is personalized with
electronic manuals and automated maintenance reminders. With the touch of a
button, owners can send an online service request and communicate with their technicians.
Service professionals can answer questions, provide updates on work in progress
and help owners update their service history record by marking tasks complete, and
it all gets done in the same application. Records are preserved electronically
and the boat’s service history, usage trends, trip logs and other useful
information are readily available.
Marine joins a growing list of major marine firms who have signed on as Boat
Village Innovation Partners, companies committed to leveraging technology to
improve how they connect, communicate and
collaborate with customers. They include The Hinckley Company and Regal as well as service
yards like Whiticar Boat Works, Saunders, Maine Yacht Center, Front Street
Shipyard and Marine Professionals Incorporated (MPI).
Partners will be signed in coming months. To inquire, visit www.my-villages.com.
My-Villages is a technology
company dedicated to helping people better maintain and operate the things they
own. The company improves communication and coordination between product
owners, manufacturers and industry service professionals, using mobile
technology to simplify life for consumers and help businesses engage customers
more effectively. Learn more at www.my-villages.com.